| Message | We do not push anyone for pre-orders, and it is not required, we actually continue to ship these throughout the year as orders come in. We have pushed up our schedule every year to bring you better service, and had more than enough time built in for problems, but of course our press keeps pushing and pushing this back. We try not to make excuses, but this is life in printing, sometimes things get done early, sometimes on time, and sometimes the sh*t hits the fan. We try very hard to bring the costs down, product quality up, and I believe we have brought and better and better calendar to everyone every year. 
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 Laura Seymour -- Graphic Designer
 AIM: Triflin20
 Email: Creative@DownShiftOnline.com
 Web: www.DownShiftOnline.com
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